Once your referral has been processed, a member of the administration team will be in touch to organise a consultation with you. Consultations are held Monday – Friday 9:00am – 5:00pm

  • Dogs
  • Cats, rabbits and parrots

Management Consultation:

A management consultation lasts for 1 hour and is for those cases for whom there is a substantial delay before the next available diagnostic. The aim of the management visit is to assess risk and to put in place management strategies, which will minimise risk and prevent escalation of the problematic behaviour.

Diagnostic Consultation:

There are three different diagnostic packages available:

Within our practice radius (Under 50 miles):

  • 3 hour diagnostic home visit
  • 3 months rehabilitation email & telephone support
  • 3 month review (30 minute)
  • Behavioural Report

Hybrid package:

  • 2 hour remote diagnostic consultation
  • 1 hour diagnostic part 2 at Oak Bank Stales
  • 3 months rehabilitation email & telephone support
  • 3 month review (30 minute)
  • Behavioural Report

 Remote package:

  • 2 hour remote diagnostic consultation
  • 1 hour remote follow up
  • 3 months rehabilitation email & telephone support
  • 3 month review (30 minute)
  • Behavioural Report

During your consultation, a detailed history will be taken and the underlying emotional motivations for the problem behaviour will be discussed. The veterinary behaviourist then forms an accurate diagnosis of the underlying reason for your pet’s behaviour and devises a practical behaviour modification treatment plan that is tailor made for you and your pet. This initial consultation is theory based and is best attended by all of the members of the household. A summary of the consultation will be provided in written form.

During your 3-month review, the veterinary behaviourist will discuss your pet’s progress and decide what the best course of action is.

Follow up consultations:

Members of the rehabilitation team carry out the follow up consultations for our canine patients. These consultations will be conducted either remotely via video link, or at our rehabilitation and assessment centre at Oak Bank Stables. Our clinic offers a controlled “away from home” environment and includes a series of dog proof paddocks and a mock veterinary consulting room. This facility enables us to limit unexpected exposure to other dogs or people and to set up controlled introductions to problematic stimuli and contexts.

All clients receive 3 months free telephone or email support and you will be encouraged to keep in regular contact with Behavioural Referrals so that you can maintain motivation when times are difficult and continue to make progress with your pet.

Diagnostic consultation:

Home Visit Package (Within practice radius):

  • 3 hour diagnostic home visit
  • 3 months rehabilitation email & telephone support
  • 3 month review (30 minute)
  • Supplemental written advice as appropriate

Remote package:

  • 2 hour remote diagnostic consultation
  • 1 hour remote follow up
  • 3 months telephone and email support
  • 3 month review (30 minute)
  • Supplemental written advice as appropriate

During this consultation, a detailed history is taken and the underlying emotional motivations for the problem behaviour are discussed. The veterinary surgeon then forms an accurate diagnosis of the underlying reason for your pet’s behaviour and devises a practical behaviour modification treatment plan that is tailor made for you and your pet. This initial consultation is theory based and is best attended by all of the members of the household. A summary of the consultation will be provided in written form.

Follow up:

All clients receive 3 months free telephone or email support and you will be encouraged to keep in regular contact with Behavioural Referrals so that you can maintain motivation when times are difficult and continue to make progress with your pet.