Dr Sarah Heath BVSc PgCertVE DipECAWBM(BM) CCAB FHEA FRCVS RCVS Veterinary Specialist in Behavioural Medicine EBVS ® European Veterinary Specialist in Behavioural Medicine
Sarah qualified from Bristol University and spent four years in mixed general practice before setting up Behavioural Referrals Veterinary Practice in 1992. She is an RCVS and European Veterinary Specialist in Behavioural Medicine. In 2018 she was made a Fellow of the Royal College of Veterinary Surgeons for meritorious contributions to the profession. Sarah is an External Lecturer in small animal behavioural medicine at Liverpool University and also teaches on the veterinary undergraduate course at Surrey University. She is a Certified Clinical Animal Behaviourist under the ASAB accreditation scheme. She sees clinical cases across North West England. Sarah lives in Chester with 3 cats, Sami, Louis and Didi who were hand reared at Cats Protection Warrington and came to live with Sarah in 2017.
Carrie Tooley BSc BVetMed MSc PgCertVetEd FHEA CCAB MRCVS RCVS Advanced Practitioner, Companion Animal Behaviour
Carrie qualified as a vet in 2012 from the Royal Veterinary College and spent three years in mixed general practice in Norfolk and Cornwall before deciding to pursue her interest in behavioural medicine. Since then, she has completed her MSc in Clinical Animal Behaviour at the University of Lincoln and has become a Certified Clinical Animal Behaviourist under the ASAB accreditation scheme. Carrie is currently training to be a European specialist in Behavioural Medicine under the supervision of Dr Sarah Heath and is part of the team that delivers the Behavioural Medicine component of the University of Liverpool School of Veterinary Science course. Carrie still enjoys working in small animal general practice and does this as a locum vet. Outside of work, rugby and paddle boarding take up the majority of Carrie’s time.
Dr Liz Bailey BVSc MANZCVS (Veterinary Behaviour) MRCVS
Liz graduated as a vet from the University of Liverpool in 2013 with a passion for behavioural medicine. She spent the following 4 years in mixed and small animal practice in Australia before working in a behavioural referral practice. This led her to achieve Membership of the Australian and New Zealand College of Veterinary Science (MANZCVS) in the Veterinary Behaviour Chapter by examination in 2019.
Outside of work, Liz enjoys baking and exploring the countryside with her Border Collie and 3-legged Australian Kelpie.
Laura qualified from the Royal Veterinary College in 2019. Upon graduation, she completed a small animal rotating internship at a referral hospital in Manchester. Following successful completion of the internship, Laura stayed employed at the hospital as an out of hours veterinary surgeon. During this time, Laura completed her Masters degree in Clinical Animal Behaviour at the University of Lincoln. Laura lives in Manchester with her cat Nova and spends her spare time looking after her family’s dog Rosie, an English Springer Spaniel.
Laura Francis BSc (Hons) MNAVP MAPDT 01222
Laura graduated from the University of Chester in 2012 after receiving a first-class BSc (Hons) in Animal Behaviour and has worked for Behavioural Referrals ever since. In 2021, she qualified as a Postgraduate Veterinary Physiotherapist from Harper Adams University and is now completing her research project to complete her MSc.
Prior to working at Behavioural Referrals, Laura used to run dog training classes as part of the Kennel Club Good Citizen Scheme, as well as working in a boarding kennels for several years. Now Laura is Head of the Rehabilitation Team and is responsible for implementing and modifying individual rehabilitation programmes for dogs, as well as writing and running the Positive Puppy Training Courses. Laura also implements the practical part of our DEIP course.
Laura has a Hungarian Vizsla called Fern and a German Shorthaired Pointer called Bracken, as well as a large collection of reptiles and amphibians at home.
Laura is a graduate member of the National Association of Veterinary Physiotherapists. Laura is also a full member of the Association of Pet Dog Trainers, UK 01222, a registered animal training instructor under the Animal Behaviour and Training Council and the Dog Behaviour and Training Charter.
Isla graduated from the University of Chester in 2016 after undertaking a BSc (Hons) degree in Animal Behaviour and Welfare. She then went on to achieve her MSc in Clinical Animal Behaviour with the University of Edinburgh. Prior to working at Behavioural Referrals, Isla worked in small animal, and equine veterinary practices, as well as a boarding kennels where she discovered her love of large breed dogs.
Lauren graduated from the Bangor University in 2019 after achieving a BSc (Hons) in Zoology with Animal Behaviour. She is currently undertaking her MSc in Clinical Animal Behaviour with the University of Edinburgh part-time alongside working for Behavioural Referrals.
Prior to joining the Rehabilitation Team at Behavioural Referrals, Lauren worked in a small animal veterinary practice and has volunteered at various animal establishments with a variety of species.
Outside of work, Lauren enjoys spending time outdoors with her cocker spaniel, Wren, and cuddling up with her two feline rescues, Nova and Bella.
Debbie has been Practice Manager at Behavioural Referrals since April 2021. Previous to working with us she worked in Dorset in a 24 hour Veterinary hospital as she has been a qualified Veterinary nurse for 15years.
Outside of work Debbie likes to spend time with her family and enjoys going on long walks with her Yorkie Bonnie.
Emily has been a member of the Behavioural Referrals team since 2016. She has completed her Level 2 and 3 NVQ in Business and Administration. Emily is progressing and is now completing her Level 5 Management and Leadership diploma.
Being our office supervisor Emily supports our Practice Manager and the team in the fast paced office. Emily will be one of your first point of contacts when contacting the practice, and will be happy to help with any queries.
Emily has a 14 year old Jack Russell cross Border Terrier, Buster, who she has had since a puppy.
Helen has been a member of the team since June 2021. She has worked in admin for the last 5 years. Outside of work she enjoys spending time with her family and her furry companions which include her 2 Springadors, “Ottie” and “Barry” , 1 hamster and 9 guinea pigs. She also enjoys caravan holidays and photography.
Matt has been a member of Behavioural Referrals since June 2021. He graduated from Bangor University in 2019 after achieving a First Class Honours Degree in Computer Information Systems. After university, Matt went on to work in the public sector for around 2 years. He is now in charge of preparing and dispensing medication for the practice.
Outside of work Matt enjoys spending time with his family and friends. He also enjoys keeping fit by playing a range of sports and getting taken for a walk by his 2 german shepherds - Koda and JC